Terms & Conditions of Booking

The following are the Terms and Conditions of Booking for Events International Ltd

By visiting, using or ordering from this website, you expressly agree to be bound by the following terms and conditions and to adhere to these Terms and Conditions and all applicable laws and regulations governing this web site.

Please note that all packages are subject to availability and prices are subject to change. 

THE PROVISION OF HOSPITALITY PACKAGES AND RELATED HOSPITALITY SERVICES BY EVENTS INTERNATIONAL LIMITED ARE EXPRESSLY CONDITIONAL UPON THE BOOKING TERMS AND CONDITIONS SET FORTH BELOW (ALSO REFERRED TO AS THE "CONTRACT"). ANY TERMS AND CONDITIONS PROPOSED BY YOU IN ADDITION TO, OR IN CONFLICT WITH THESE BOOKING TERMS AND CONDITIONS ARE EXPRESSLY REJECTED BY EVENTS INTERNATIONAL LIMITED.

TERMS AND CONDITIONS OF BOOKING

We detail below the terms and conditions on which Events International Limited take bookings and make arrangements on behalf of its clients. We do not accept any bookings on any other terms.

1. Payment Terms

A deposit of 25%, or any alternative amount advised, plus insurance premium (if required), is payable on receipt of the invoice to secure the arrangements detailed therein. The final balance is payable 60 days prior to the event. Any bookings made within 60 days of the event is payable in full on receipt of the invoice. Any extras or amendments we organise on your behalf will be payable in full on receipt of our invoice. Should any amounts not be paid by the due date, Events International Ltd, at their sole discretion, will be entitled to treat the booking as being cancelled by the client, and make cancellation charges as set out in Paragraph 12. Events International Ltd shall not be obliged to dispatch tickets, passes and other documentation relevant to a booking, until all invoices have been paid in full. A service charge of 2% will be applied to all credit card payments.

2. The Contract

The contract to provide the arrangements shall be created by our acceptance of your booking, which will be as from the date on which the invoice is issued to you. The parties making the contract are Events International Ltd on the one hand and all clients and persons represented by the person who confirms the booking on the other.

3. What is not included in a package?

All transport arrangements to and from an event, unless specified. All items of a personal nature such as telephone costs, insurance premiums, etc. Any "extra" items requested and arranged are chargeable and payable on receipt of our invoice.

4. What is included in the package?

Only the items detailed in the appropriate sales literature, or as further detailed in the Invoice.

5. Timetable of Events

Whilst timetables are published they unfortunately cannot be guaranteed, and cannot be a condition or form part of a contract. Timetables are subject to alteration without notice, but every effort will be made by Events International Ltd to provide the best alternative timetable possible.

6. The Event/Occasion

Events International Ltd give no guarantee whatsoever that the event/occasion shall take place. Should any event/occasion be cancelled or postponed for any reason whatsoever, the client will have no entitlement to any refund of monies paid. It is the responsibility of the client to adequately insure themselves against postponement or cancellation, for whatever reason, of the event/occasion.The provisions of the S1(2) of the Law Reform (Frustrated Contracts) Act 1943 (or any re-enactment thereof) shall not apply to any agreement between Events International Ltd and the client.

7. Third Parties

Events International Ltd in making arrangements on behalf of its clients, contracts with third parties for provision of all of the necessary facilities including the provision of tickets for entry to the event/occasion. In doing so it is expressly agreed that Events International Ltd acts only as agent of the client and that no liability of any kind howsoever caused shall attach to Events International Ltd in connection with or arising out of such arrangements. The contract with Events International Ltd and the client shall be subject to any terms and conditions with third parties. In the event that such facilities or tickets shall not be available, for whatever reason, any liability of Events International Ltd shall be limited to the return of all sums paid by the client for such facilities or tickets.

8. Alterations or cancellations of arrangements by third parties

In the event of the cancellation or postponement of an event/occasion, or when the arrangements and/or facilities for any event/occasion are changed or cancelled by a third party, Events International Limited will use its best endeavours to provide an alternative.

9. Changes to arrangements by Events International Ltd

Every reasonable effort will be made by Events International Ltd to adhere to advertised and confirmed arrangements, but Events International Ltd reserves the rights at its sole discretion to alter, omit or change arrangements should it be found necessary to do so, and shall have no liability whatsoever to the client for any such changes, save a refund of any monies not expended.

10. Prices

All prices and arrangements are subject to VAT. Events International Ltd reserves the right to alter published or confirmed prices at any time prior to the event, to cover increased costs.

11. Changes to arrangements by client

Every effort will be made by Events International Ltd to accommodate any changes or alterations requested. "Extras" will be charged as such. Reduction in the number of a party will be treated as a cancellation, but only in respect of the number of reduced places. In the event that the client is in breach of any obligation under this contract, or has entered into receivership or liquidation, or has become bankrupt or insolvent, then this contract shall be treated as cancelled by the client. In all cases, cancellation charges in accordance with paragraph 12 shall be applied.

12. Cancellation

If any client wishes to cancel arrangements for whatever reason, the following "cancellation charges" shall apply:

• More than 60 days prior to the event and before the 'deposit due' date as detailed on our invoice 10% payable.
• More than 60 days prior to the event and after the 'deposit due' date as detailed on our invoice Deposit only payable.
• Within 60 days of the event, in all instances, whether any monies have previously been received or not 100% payable.

Cancellation must be submitted in writing, by Email or by facsimile.

13. Liability

Events International Ltd shall not be liable for any matter whatsoever that is beyond its control, and shall not in any circumstances be responsible for any sequential or indirect loss that may be incurred by the client or its guests, associates and agents, or any third party.

14. Assignment

Events International Ltd reserves the right to fulfill the terms of any booking through any subsidiary of it. In the event that this right is exercised, Events International Ltd will give written notice to that effect to the client. Upon service of such notice upon the client, all rights and liabilities arising under such booking, whether before or after the date of such notice, shall be adopted by the subsidiary and there shall be no liability attaching to Events International Ltd arising from that booking.

15. Descriptions

In compiling our sales literature and establishing all our arrangements we have relied on the information provided by third parties. Wherever possible these have been verified. However, should you find anything that is not described, please let us know as soon as possible, so that we can give it our attention.

16. Acceptance

The making of a booking with us, however confirmed, shall be deemed as acceptance by the client of the above terms and conditions.

17. The English Law

This contract shall be governed by English Law and shall be subject to the sole jurisdiction of the English Courts.

PRIVACY POLICY

TUI UK Limited’s Privacy Policy sets out what information we collect, how we collect it, and what we do with it.

INFORMATION ABOUT YOU Your Information

This refers to a combination of information such as your name, contact details, travel preferences and special needs/disabilities/dietary requirements that you supply us or is supplied to us, including any information about other persons on your booking (“your information”). Your information is collected when you request information from us, contact us (and vice versa) or make a booking. You are responsible for ensuring that other members of your party are aware of the content of our Privacy Policy and consent to your acting on their behalf in all your dealings with us.
We will update your information whenever we can to keep it current, accurate and complete.

Our Use of Your Information

(1) For the purpose of providing you with our services, including your flight, holiday or insurance, etc., we may disclose and process your information outside the UK/EEA. In order for you to travel abroad, it may be mandatory (as required by government authorities at the point(s) of departure and/or destination) to disclose and process your information for immigration, border control, security and anti-terrorism purposes, or any other purposes which they determine appropriate. These requirements may differ depending on your destination and you are advised to check. Even if not mandatory, we may exercise our discretion to assist where appropriate.
(2) We may collect and process your information for the purposes set out in our registration with the Office of the Information Commissioner, and disclose the same to our group companies for business purposes and also to companies and our service providers who act as “data processors” on our behalf, or to credit and fraud agencies (some of whom are located outside the UK/EEA). These business purposes include administration, providing services (and contacting you where necessary), customer care, service quality, business management and operation, re-organisation/structuring/sale of our business (or group companies), risk assessment, security, fraud and crime prevention/detection, monitoring, research and analysis, marketing, customer purchasing preferences and trends, dispute resolution, credit checking and debt collection.
(3) Information (such as health or religion) may be considered “sensitive personal data” under the Data Protection Act 1998. We collect it to cater to your needs or act in your interest, and we are only prepared to accept sensitive personal data on the condition that we have your positive consent. By booking with us you also agree for your insurers, their agents and medical staff to disclose relevant information and sensitive personal data to us in circumstances where we need to act on your behalf or in the interest of passengers or in an emergency.
If you do not agree to Our Use of Your Information above, we cannot do business with you or accept your booking.

Direct Marketing Material

(1) We may from time to time contact you with information on offers of goods and services, brochures, new products, forthcoming events or competitions from our holiday divisions and our group companies. Our websites will assume you to agree to e-communications when you make a booking.
(2) You may indicate your preference regarding receiving third party direct marketing material.
(3) If do not wish to receive such information or would like to change your preference, please refer to point (2) of “Your Rights” below.

Your Rights

(1) On completing our Data Subject Access Request form, you are entitled to a copy of the information we hold about you (for a £10 fee) and to correct any inaccuracies.
(2) You have the right to ask in writing not to receive direct marketing material from us. If available, you can amend your previous preference on our website(s), use our “unsubscribe email” or refer to our literature containing instructions. Once properly notified by you, we will take steps to stop using your information in this way.
(3) For a list of our group companies or brands, please send us your request.
Please write to TUI UK Limited, Legal Department, TUI Travel House, Crawley Business Quarter, Fleming Way, Crawley, West Sussex RH10 9QL.

Foreign Controls

Outside the European Economic Area (EEA), note that controls on data protection in such countries may not be as strong as the legal requirements in this country.

USE OF TOOLS/"Cookies" and Links to Other Websites

If our contact and dealing with you is via our website(s), we may use HTTP cookies. These cookies allow us to identify your computer but not you personally.
You can set your web browser to refuse cookies. However, you may not be able to enjoy all the facilities or book via our website if you do so.
We may use information we hold and cookies to identify your individual website behaviour, searches, preferences, facilitate your activities on our website(s) and provide you with services and offers. For example:-

• If you are making a purchase, we may also use cookies to keep track of the transaction from one web page to another.
• We collect information relating to customer use, trends and patterns and use cookies and software tools to capture, measure and analyse site usage and related information.
• If you also receive our email marketing, we will tailor the information we send you unless you tell us not to. This will enable us to send you more personalised and relevant communications. You will be given the opportunity on every communication to opt-out of this personalisation.
• When you are on our website, we may interact with you and/or provide you with personalised information. We do this by using cookies to identify your individual website behaviour which allows us to provide you with more relevant personalised promotions.

When you are online but off our site, to help us deliver advertising effectively and avoid repeating adverts, we employ cookies. These cookies allow us to provide advertising off site which is more relevant to a user’s interests. The information that we collect and share is anonymous and not personally identifiable. It does not contain a user’s name, address, telephone number or email address.
Our website(s) may use a variety HTTP cookies. To help you understand more about, control and/or delete cookies:
(1) Pinsent Masons law firm
(2) Internet Advertising Bureau
(3) Adobe
(4) Google Analytics
By using our website(s), you consent to our use of cookies as set out above.Our website(s) may contain links to other sites not controlled by us. It is your responsibility to check the status of these sites.

Monitoring

To ensure that we carry out your instructions accurately, improve our service and for security and fraud, we may monitor and/or record: (1) telephone calls; (2) activities using CCTV in and around our premises; and (3) transactions and activities at all points of contact. All recordings are and shall remain our sole property.

Security Statement

We have taken all reasonable steps and have in place appropriate security measures to protect your information.

Changes to this Policy

Any changes to this Policy will be either posted on our website, brochure and/or made available on request.
Privacy Policy: v March 2011